Privacy Policy
Last updated: January 1, 2026
1. Who We Are
WriteProf ("we", "our", "us") is an emergency writing marketplace operating at writeprof.com. We connect clients who need urgent written work with vetted professional writers. Our contact email is oriaventures@gmail.com.
2. Information We Collect
We collect information you provide directly, including:
- Account details: name, email address, and password (stored as a secure hash)
- Profile information: phone number, writer qualifications, and specializations
- Order details: task descriptions, deadlines, uploaded files, and instructions
- Payment information: processed securely via Paystack — we do not store card numbers
- Communications: messages between clients and writers on the platform
We also collect usage data automatically, such as IP address, browser type, pages visited, and device information for security and analytics purposes.
3. How We Use Your Information
- To create and manage your account
- To facilitate orders between clients and writers
- To process payments and manage your wallet balance
- To send transactional emails (order updates, notifications)
- To improve our platform, detect fraud, and ensure security
- To comply with legal obligations
4. Data Sharing
We do not sell your personal data. We share information only with:
- Writers assigned to your order — limited to order details needed to complete the task
- Paystack — for payment processing
- Supabase — our database provider, for secure data storage
- Law enforcement — only when legally required
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Order records may be retained for up to 7 years for financial compliance.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your account and data
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at oriaventures@gmail.com.
7. Cookies
We use essential cookies to keep you logged in and maintain session state. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though this may affect platform functionality.
8. Security
We use industry-standard encryption (SSL/TLS) for all data in transit. Passwords are hashed and never stored in plain text. Payments are processed through PCI-compliant infrastructure. Despite our safeguards, no system is 100% secure and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Continued use of WriteProf after changes constitutes acceptance of the updated policy.
10. Contact
Questions about this policy? Reach us at oriaventures@gmail.com.