*INSTRUCTIONS:* Read the Sharp Printing Case, Post a thread that addresses
the questions. The Discussion Board must consist of an individual 600-word
thread in response to the prompt provided. For each individual thread, you
will support your assertions with at least *3 peer-reviewed sources that
have been published in the last 3 years in addition to the course text.* *You
must also incorporate 1 biblical integration source into the post.* No
title page or abstract is needed
*PROMPT CASE: SHARP PRINTING:*
Three years ago the Sharp Printing (SP) strategic management group set a
goal of having a color laser printer available for the consumer and small
business market for less than $200. A few months later the senior
management met off-site to discuss the new product. The results of this
meeting were a set of general technical specifications along with major
deliverables, a product launch date, and a cost estimate based on prior
experience. Shortly afterward, a meeting was arranged for middle management
explaining the project goals, major responsibilities, the project start
date, and importance of meeting the product launch date within the cost
estimate. Members of all departments involved attended the meeting.
Excitement was high. Although everyone saw the risks as high, the promised
rewards for the company and the personnel were emblazoned in their minds. A
few participants questioned the legitimacy of the project duration and cost
estimates. A couple of R&D people were worried about the technology
required to produce the high-quality product for less than $200. But given
the excitement of the moment, everyone agreed the project was worth doing
and doable. The color laser printer project was to have the highest project
priority in the company. Lauren was selected to be the project manager. She
had 15 years of experience in printer design and manufacture, which
included successful management of several projects related to printers for
commercial markets. Since she was one of those uncomfortable with the
project cost and time estimates, she felt getting good bottom-up time and
cost estimates for the deliverables was her first concern. She quickly had
a meeting with the significant stakeholders to create a WBS identifying the
work packages and organizational unit responsible for implementing the work
packages. Lauren stressed she wanted time and cost estimates from those who
would do the work or were the most knowledgeable, if possible. Getting
estimates from more than one source was encouraged. Estimates were due in
two weeks. The compiled estimates were placed in the WBS/OBS. The
corresponding cost estimate seemed to be in error. The cost estimate was
$1,250,000 over the senior management estimate; this represents about a 20
percent overrun! The time estimate from the developed project network was
only four months over the top management time estimate. Another meeting was
scheduled with the significant stakeholders to check the estimates and to
brainstorm for alternative solutions; the cost and time estimates appeared
to be reasonable. Some of the suggestions for the brainstorming session are
listed below.
- Change scope.
- Outsource technology design.
- Use the priority matrix (found in Chapter 4) to get top management to
clarify their priorities.
- Partner with another organization or build a research consortium to share
costs and to share the newly developed technology and production methods.
- Cancel the project.
- Commission a break-even study for the laser printer.
Very little in the way of concrete savings was identified, although there
was consensus that time could be compressed to the market launch date, but
at additional costs. Lauren met with the marketing (Connor), production
(Kim), and design (Gage) managers who yielded some ideas for cutting costs,
but nothing significant enough to have a large impact. Gage remarked, I
wouldn’t want to be the one to deliver the message to top management that
their cost estimate is $1,250,000 off! Good luck, Lauren.
At this point, what would you do if you were the project manager?
2. Was top management acting correctly in developing an estimate?
3. What estimating techniques should be used for a mission critical project
such at this?
GeneralEssayUndergraduate
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