Case: Off-Duty Conduct
Read the case study below and answer these 2 questions.
1. Add your opinion about the choices and decisions being made—if this
was your company would you make this choice?
2. What would you do differently?
The small Southwestern city of Happy Hollow, with a population of
approximately 17,000 people, is a modern bedroom community that is located
just a 15-minute drive away from a major city. Happy Hollow maintains a
fire department with one fire station serving an area of 12 square miles.
It is staffed with 15 full-time firefighters and 15 volunteer firefighters.
The International Association of Fire Fighters (IAFF) represents all
permanent, full-time employees of Happy Hollow’s fire department.
Four years ago, Tim Nelson was hired as a firefighter and licensed
paramedic for Happy Hollow’s fire department. Previously, he worked for 3
years as a firefighter for another small city. After getting off work at
4:30 p.m. one evening, he joined a friend at a restaurant in the major city
a 15- or 20-minute drive from where he lives and works. Nelson and his
friend had dinner and several drinks at the restaurant and stayed there
until after midnight, when Nelson drove the friend home and then started on
the drive to his own home.
Upon receiving calls at 12:43 a.m. about someone driving erratically in a
pickup truck at a high rate of speed, Happy Hollow’s police department
dispatched a police officer to investigate. Officer Brian Jones observed
someone driving the described truck at an excessive rate of speed. He
followed for approximately one-half mile while observing erratic driving
before stopping the truck. Officer Jones detected a strong odor of alcohol
coming from the pickup truck when he approached it. Officer Jones then
recognized the driver as firefighter Nelson, who appeared fatigued, with
red, watery eyes. He noticed that Nelson had difficulty performing the
simple task of retrieving his driver’s license and proof of insurance
coverage, and his speech was slurred. Officer Jones concluded that Nelson
appeared to be intoxicated. Meanwhile, another Ford pickup truck and a
second city patrol vehicle driven by Sgt. David Martinez arrived on the
location. The driver and passenger in the other pickup advised the police
officers that the truck driven by Nelson had sideswiped their vehicle
before being stopped by Officer Jones, and they also said that Nelson had
failed to stop after the accident. The collision caused damage to both
trucks, ripping the mirrors from the passenger side of the truck driven by
Nelson and the driver’s side of the other truck.
Officer Jones determined that there was probable cause for arrest and
advised Nelson that he was being arrested for driving under the influence
(DUI) and leaving the scene of an accident. Upon arrival at the police
station, Nelson elected to refuse to submit to a Breathalyzer test for
measuring his blood alcohol. He was cited for a DUI and leaving the scene
of an accident resulting in property damage to another vehicle. He was
booked into jail and stayed for a few hours before he was released on bond.
Firefighter and paramedic Tim Nelson was subsequently placed on
administrative leave with pay while the matter was being investigated.
Following a 3-day investigation, the fire department held a predisciplinary
hearing where Nelson had an opportunity to further describe his version of
what had happened leading up to his early-morning arrest. Nelson described
feeling a sudden jolt when his truck hit something while he was driving
home, but he claimed that he did not know what he had hit or if he had hit
anything at all. Nelson acknowledged that he had too much to drink that
evening and that he should have had someone drive him home. He said that
although the incident had occurred while he was off duty, he was willing to
do anything necessary to keep his job.
Fire Department Chief Calvin Moore pointed out that he had known that
Nelson had been previously arrested for a DUI while working as a
firefighter for the other small city but that he had hired Nelson as a
firefighter for the Happy Hollow Fire Department anyway. Chief Moore
explained that he had already given Nelson a second chance when he hired
him, and he was unwilling to give Nelson a third chance. Chief Moore stated
that Nelson had violated several rules and policies of the fire department
and had failed in his obligation to the public as a firefighter and
paramedic by not stopping to check to see if he had injured anyone in the
collision that he caused that night. The incident also garnered significant
media attention, including reports in Happy Hollow’s local newspaper and on
at least one news report from a local television station—thus potentially
undermining the public’s trust in the Happy Hollow Fire Department. For
these reasons, Chief Moore informed Nelson that his employment was being
terminated “for cause.”
The union filed a grievance alleging that Nelson’s punishment was too
severe since the incident occurred while he was off duty. The union
requested Nelson’s reinstatement with punishment, such as a reasonable
suspension without pay and a warning. The city’s management responded that
they had a duty to ensure the public trust in the fire department. They
also said that the city’s rules and policies, as written in the
union–management labor agreement, stated, “Employees shall conduct
themselves off duty in such a manner as to show respect as a member of the
fire department. Conduct unbecoming a member of the Happy Hollow Fire
Department will be subject to disciplinary action, up to and including
dismissal.”
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