SOCW 6070: Supervision, Leadership, and Administration in Social Work
Organizations
Please note that this is a master level course so master level work. Please
check the grammar and you have to use the reading that I have provided to
you. You must answer all the questions that I post. Thank you.
Week 7
Agency Supervision and Conflict Resolution
Readings
• Northouse, P. G. (2018). Introduction to leadership: Concepts and
practice (4th ed.). Washington, DC: Sage.
o Review Chapter 10, “Listening to Out-Group Members” (pp. 217-237)
o Chapter 11, “Managing Conflict” (pp. 239-271)
o Chapter 13, “Overcoming Obstacles” (pp. 301-319)
• Plummer, S.-B., Makris, S., & Brocksen, S. M. (Eds.). (2014b). Social
work case studies: Concentration year. Baltimore, MD: Laureate
International Universities Publishing [Vital Source e- reader].
o “Social Work Supervision: Trauma Within Agencies” (pp. 7–9)
• Zelnick, J. R., Slayter, E., Flanzbaum, B., Butler, N., Domingo, B.,
Perlstein, J., & Trust, C. (2013). Part of the job?Workplace violence in
Massachusetts Social Service Agencies. Health & Social Work, 38(2), 75–85.
Assignment
Application: Safety and Agency Responsibility
When you walk into a human services organization, do you think about your
safety? What about when you prepare to make a home visit or attend a
meeting in the community? As a social worker, you may find yourself in
situations in which your personal safety is at risk. Although you, as an
administrator, cannot prepare for every situation, you should be proactive
and put a plan into place to address issues related to workplace violence
in the event that it occurs.
For this Assignment, focus on the Zelnick et al. article on workplace
violence and consider what plan you might want to have in place if you were
an administrator having to address a similar workplace violence situation.
Assignment (2 pages in APA format): Draft a plan for a human services
organization explaining how to address traumatic emergency situations.
Include both how to respond to the emergency and how to address any
long-term effects. Finally, based on this week’s resources and your
personal experiences, explain your greatest concern about the safety of
mental health professionals working in a human services organization.
GeneralEssayUndergraduate
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