DHA 804 Negotiations/Conflict Management - 1page

*~DHA 804 Negotiations and Conflict Management Course~* ***PLEASE REVIEW ALL LINKS AND READING MATERIAL….. MAKE SURE TO CITE THESE AS REFERENCES along with any other sources*** *Readings/Videos---PLEASE REVIEW the attached* ü *Assignment #1 :* *Discussion Post 1page* The author suggests that the topic of conflict management is slippery because people cannot be easily directed and controlled, so theories on effective processes are constantly evolving. Based on *Note on Conflict Management*, the concept of differentiation is critical to gaining knowledge about your organization's true strengths and weaknesses. Select one of the four links on page 8 (culture, authority, customer satisfaction, and management control) and suggest improvements that can be made to your workplace (prior or current). Support your ideas with documentation from the article.