CASE STUDY: IT WOULDN'T BE FAIR TO HER
Read the case study on pages 240–241 of your *Human Resource Management in
Health Care* text.
For your post, use content from the readings and address the following
issues. Consider Carrie Taylor's reasoning. Was it sound? Should she have
offered the position to Lynn? How would you respond to the allegations in
the complaint?
INITIAL POST GUIDELINES
Your initial post must meet the requirements according to the Faculty
Expectations Response Guidelines. 400 words
RESPONSE GUIDELINES should be availed later
Respond to the posts of other learners according to the Faculty
Expectations Response Guidelines. If possible, respond to one learner who
has a perspective, background, or goals that are similar to yours and then
to one learner whose perspective, background, or goals are different.
Peer responses should be substantive. "I agree" and "Thanks for sharing
your insights" are examples of unacceptable responses that do not
contribute content for enhanced learning. The goal is quality, substantive
feedback that demonstrates higher-order critical thinking and evaluation of
peers' initial posts.
Case Study: “It Wouldn’t Be Fair to Her”
Nurse recruiter Carrie Taylor was experiencing some of the same problems as
others in the region who did the same kind of work. Because of a widespread
nursing shortage, she had positions that often required weeks or months to
fill. Candidates of all skill levels and degrees of desirability were
chronically in short supply. Carrie’s needs were particularly acute in
critical care areas and in her medical center’s transitional care unit,
where people were sent for rehabilitation services or to await placement in
long-term care facilities. In view of these acute needs, Carrie was
especially cheered when she received an application from an experienced
nurse who desired a position in the transitional care unit.
The applicant was a registered nurse named Lynn Taylor. She was not related
to Carrie, but their common name provided a perfect conversational
icebreaker. Lynn interviewed well, but Carrie was dismayed by some of what
she saw and much of what she heard. Lynn’s small stature, frail build, and
apparent age disappointed Carrie. Lynn Taylor appeared to be in her middle
fifties. Carrie was put off because she knew how demanding, both physically
and mentally, the transitional care unit could be. When Carrie asked Lynn
about a significant gap in her work history, without going into great
detail Lynn said enough so that Carrie could readily conclude that Lynn had
undergone breast cancer surgery.
Based on the interview, Lynn Taylor was not offered the position for which
she applied. Carrie felt badly about not having anything to offer Lynn but
was convinced that Lynn would be unable to keep up with the demands of the
transitional care unit.
Some weeks after the Lynn Taylor interview, the transitional care position
remained unfilled. At the same time, the medical center received a
complaint Lynn had filed with the State Division of Human Rights. The
document claimed that Lynn Taylor had been illegally denied employment
based on age and disability. Because the complaint entered the organization
via the human resources (HR) department, the HR director met with Carrie in
an attempt to determine whether the charge of discrimination might be
valid. Carrie explained the basis for her decision, adding, “She seems like
a nice lady and she’s a knowledgeable nurse, but she’s older and physically
limited. It just wouldn’t be fair to put her in a position where she’s
bound to fail.”
Consider Carrie Taylor’s reasoning. Was it sound? Should she have offered
the position to Lynn? How would you respond to the allegations in the
complaint?
GeneralEssayUndergraduate
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